Real-time AI coaching for every conversation. Download for Windows or add the Chrome extension.
Desktop App: If you use Dialpad, RingCentral, Zoom desktop, Aircall, or any installed softphone — choose the Desktop App. It works with any application on your computer.
Chrome Extension: If you only make calls in Google Meet or browser-based tools — the Chrome Extension is simpler to set up.
Install the app, then complete your DNA session to go live
Download the installer above and run it. If Windows shows a SmartScreen warning, click "More info" then "Run anyway" — the app is safe, just not yet signed.
The widget includes a quick setup wizard to select your microphone. System audio is captured automatically — no extra software or drivers needed.
Log in with your CallSteer account or enter your team code. The widget connects to your company's personalized AI coaching automatically.
Toggle the widget ON and position it where you can see it. You'll get instant suggestions when key moments happen on your calls.
Windows 10 or 11 (64-bit)
4 GB RAM minimum
200 MB available space
Stable broadband connection
Mac version coming soon. Contact us for early access.
Windows SmartScreen may warn about apps from new publishers. Click "More info" then "Run anyway" to proceed. The app is safe — we're working on official code signing.
CallSteer captures your microphone for your voice and system audio for the customer's voice — automatically. No virtual cables or extra drivers needed. Works with any headset.
Yes. The desktop app works with any softphone or dialer — Dialpad, RingCentral, Zoom, Aircall, Five9, and dozens more. If it makes sound on your computer, CallSteer can hear it.
No. CallSteer uses minimal resources — audio processing happens on our servers. The widget is designed to stay out of your way while keeping coaching visible.
Our team is here to help you get set up with a white-glove DNA session.
Contact Support